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Job vacancy

Posted: 9 June 2023

Senior Program Officer
Ulaanbaatar, Mongolia
Applications close on 7th July 2023. 

Project Overview and Role:

Australia Awards – South Asia & Mongolia is managed by the Australian Government’s Department of Foreign Affairs and Trade (DFAT) and is administered by Palladium. It is a multi-country program with service delivery offices in Colombo, Dhaka, Islamabad, Kathmandu, Thimphu and Ulaanbaatar. Leadership, coordination, and support are provided by a regional team based in a range of locations in South Asia & Mongolia, as well as in Palladium’s offices in Adelaide and Brisbane.

Australia Awards are provided to build the skills and knowledge of individuals so that they can contribute to their country’s development, and to support the ongoing development of links between Australia and the countries to which it provides development assistance. The Australia Awards are an important part of the Australian Government’s focus on public and economic diplomacy, and provide long term Scholarships, Short Courses and other training opportunities.

The Senior Program Officer will support the Country Program Manager (CPM) in the delivery of all components of the Australia Awards program in Mongolia.

Primary Duties and Responsibilities: 

  • Prepare annual activity plans (with accurate budgets), Scholarships Promotion Plans and other relevant Scholarships planning documents;
  • Ensure alignment of all activities with key policies on Australia Awards Scholarships, including the Scholarship Policy Handbook and other relevant reference material;
  • Contribute to ensuring that scholarship application eligibility and compliance checking, assessment and interview processes are accurate, timely and transparent;
  • Contribute to ensuring all aspects of development and conduct of CPD activities comply with protocols and procedures of the Program;
  • Ensure the successful delivery of activities on alumni engagement and public diplomacy identified in the Mongolia Country Plan and other key documents; and
  • Prepare reports, high-level presentations, discussion papers and general responses to issues arising and ensure effective communication at all levels.

Required Qualifications:


  • A tertiary degree in a relevant field such as (but not limited to) Human Resource Management, Public Relations Management or a related management discipline.
  • Proven experience in the research, development, delivery and evaluation of strategic engagement programs, initiatives, and projects.
  • Excellent communication skills and experience in working effectively across cultures with a diversity of clients.
  • Experience developing and implementing communications and alumni engagement plans.
  • Demonstrated excellence in client and stakeholder relationship management.
  • Excellent Mongolian and English writing, editing, and verbal communication skills.
  • Advanced level of computer literacy with excellent skills in Microsoft Office applications, databases & email marketing platforms.
  • Demonstrated sensitivity to gender and inclusion considerations.


  • Study experience in developed countries, at the tertiary level would be highly advantageous.
  • Proactive collaborator, willing to propose solutions and ideas to challenges based on expertise, debate their merits and make final recommendations
  • Experience in consulting and negotiating with clients, stakeholders and team members.
  • Proven ability to manage a substantial workload with multiple priorities, and minimal supervision.
  • Strong analytical and problem-solving skills with the ability to work in high pressure and evolving environments.

Company Overview:

About Palladium – Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value.  We work with governments, businesses, and investors to solve the world’s most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people’s lives.

Equity, Diversity & Inclusion – Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.  

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss. 

Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.